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Walgreens Employee Wearing “Black Lives Matter” Mask Responds to Customer’s Social Media Post

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Article by Jennifer Korn

NEW CITY, NY – After a New City Walgreens customer took to Facebook to share her encounter with an employee last week, the employee shared a written statement with the Rockland Report detailing his account of the incident and his response to the customer’s post going viral. 

The employee and customer’s identities will not be released due to alleged threats from members of the community. 

According to the employee, he greeted the customer and asked her how she was doing when she “proceeded to take her phone, photograph me, and then asked me ‘Are you allowed to wear that here?’” 

He explained to the customer that Walgreens does not have any policies against face masks and what the masks can say. The customer “then got very upset by my response and requested that I call a manager immediately,” said the employee.

According to the employee, he called a manager to come to the front and the customer “began to raise her voice at me and tell me that it was ridiculous I would wear something like that at work and that she doesn’t come into Walgreens to see ‘messaging’,” said the employee. “She then very aggressively began to put her items on the counter, some she even tossed from her cart and in a hostile tone said, ‘Well, are you going to ring me up?!’”

The employee said that as part of Walgreens’ deescalation training, he is allowed to remove himself from a situation if he feels it is best, as long as he does so respectfully. He told the customer that he did not feel comfortable ringing her up because of how she treated him. 

“This caused her to get even more angry and she began to shout that it’s ridiculous for me to feel uncomfortable when I am wearing something that offends her,” said the employee. “She continued to scream at my manager for allowing me to wear such a mask in our store and he repeated that our company does not have any policy against what a face mask can say.”

According to the customer’s facebook post (view below), the customer left her cart and walked out of the store. “She did not walk out of the store and leave her cart where it was. She got into an argument with my manager that then prompted her to leave,” said the employee in response. 

 

 

The employee said his manager contacted him shortly after he left to let him know that people were contacting the store about the incident. Soon after, “I searched on facebook and found the post,” he said. 

The employee also shared how the community’s response to the facebook post has affected him. 

“Being told that my mother should’ve aborted me, that my family raised an awful child, that someone was going to ‘ring my neck’ because I didn’t want to ring up this customer, that a woman threatened to pepper spray me, and that people were going to show up to my workplace and teach me a lesson, it hits hard,” said the employee. 

The employee said he did not leave his house because he feared for his life. 

The employee said, “I learned that this is what these vile people want, they want to suppress my views and my truths and make me live in fear.”

“My family has raised me to always stand up for my views and what I believe in,” said the employee. 

“I stood up for a Human Rights Movement, not a political view.”

The employee’s full statement can be found here.

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Rockland Community College’s Hospitality And Culinary Arts Center introduced “Delightful Dough” To The Food Enthusiast

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Rockland Community College’s Hospitality and Culinary Arts Center introduced the 2024 Food Enthusiast Program, a series of cooking lessons available to food lovers throughout the county. The popular program was recognized as the “Best Cooking Class” in Hudson Valley Magazine’s 2022 Best of Hudson Valley competition, while Chef’s Pencil, an international food magazine, ranked RCC’s Culinary Arts program sixth in their top ten programs in New York.

As a participant of the “Delightful Dough” class upon arrival they had a nice spread of cheese, crackers, veggies and finger sandwiches for the participants to enjoy. As for the baking everything was pre measured and ready to prepare for baking. All we had to do was mix the items and follow “Chef Catie’s” instructions. In our class we made carrot cake scones with cream cheese frosting and strawberry shortcake biscuits. You are able to bring home what you make. I highly recommend this program. By the way you can BYOB 🙂

 

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“A Special Fair Helping Special Needs” By County Executive Ed Day

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Without question parenting often times is a thankless role. There is so much you’re doing for the good of your family day in and day out that nobody sees and, at times, is almost expected. It’s a lifelong responsibility with no manual, no training, and no compensation other than the joy of seeing your children learn and grow. There is no doubt the hardships and challenges that come with the charge are far greater for parents raising a child with special needs. This is exactly why back in 2019 I restored the county’s Office for People with Disabilities (OPWD).

The charge of the OPWD is to advocate on behalf of people with disabilities and ensure they have access to all the rights and responsibilities they desire to exercise. The OPWD is an informational resource for people with disabilities by connecting families with available services, including an upcoming event I’m proud to highlight called the Rockland Resource and Transition Fair.

This annual fair offers support to students with special needs who are transitioning out of high school and into the world of work or other educational opportunities. As students leave high school, they experience a very big change. All during their school years they receive a variety of individualized services adjusted according to their needs. However, when they exit high school, they no longer receive those services automatically. They must know what to ask for and how to do so, which can be daunting for families and students who still need those services.

This transition fair was created to bridge that gap and make the transition a little easier for families. Multiple community-based agencies along with some colleges and other programs that service these young individuals will be at the fair showing multiple pathways available following high school, such as recreation, advocacy, education, and employment training. The highly interactive event, which includes presentations and break-out sessions, is scheduled for April 17th from 3 p.m. to 7 p.m. at the Palisades Mall Community Rooms located on the 4th floor by the ice-skating rink.

In Rockland, we do not feel any parent should have to bear these challenges alone and encourage all families to attend this fair and take advantage of the help being offered to navigate these difficult decisions with comfort and confidence. We remind residents that our Office for People with Disabilities can be reached at 845-364-3980.

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